3 easy ways to get your bug identified by a Philadelphia pest expert — usually within minutes.
The fastest option. Text your bug photo directly to our pest experts.
Include your zip code for location-specific advice. Response usually within minutes during business hours.
Text NowUse the chat button in the bottom-right corner to upload a photo and chat live with a pest expert.
Supports image uploads directly in the chat. You can also describe the bug if you do not have a photo.
Email your photo to our pest identification team.
Include: your name, address or zip code, where you found the bug, and any relevant details.
Email Now⏱ Response time: Usually within minutes during business hours (Mon-Fri 8am-8pm, Sat-Sun 9am-6pm ET). After hours submissions are answered first thing in the morning.
✅ 100% Free — no obligation, no spam, no appointment required.
Natural light or a flashlight helps show the bug's true color and markings.
Get as close as safely possible. We need to see size, shape, legs, and markings.
Put a coin or ruler next to the bug so we can judge its size accurately.
Top view and side view together give the most complete identification.
Tell us where you found it (kitchen, bedroom, basement) for context.
A dead bug is often easier to photograph. Place on a white paper background.
Get a free inspection from City Best Pest Control — serving Philadelphia and surrounding counties.
Get a Free Inspection →